One feature provided by many trainers is a programme of Job Placement assistance. This is designed to steer you into your first IT role. Don't get caught up in this feature - it's easy for eager sales people to make too much of it. The fact of the matter is, the huge shortage of staff in Great Britain is the reason you'll find a job.

CV and Interview advice and support may be available (if it isn't, consult one of our sites). Ensure you bring your CV right up to date right away - don't wait until you've finished your exams! Having the possibility of an interview is more than not being regarded at all. Often junior support jobs are offered to students (sometimes when they've only just got going.) If you'd like to get employment in your home town, then you may well find that an independent and specialised local employment service can generally work much better for you than a centralised service, for they're far more likely to have insider knowledge of what's available near you.

Just ensure you don't put hundreds of hours of effort into your studies, just to give up and expect somebody else to secure your first position. Stand up for yourself and get on with the job. Channel the same energy and enthusiasm into securing the right position as you did to get trained.

Many trainers provide mainly work-books and reference manuals. Obviously, this isn't much fun and not really conducive to studying effectively. Years of research and study has repeatedly verified that an 'involved' approach to study, where we utilise all our senses, is far more likely to produce long-lasting memories.

Find a course where you're provided with an array of CD and DVD ROM's - you'll begin by watching videos of instructors demonstrating the skills, and be able to use virtual lab's to practice your new skills. All companies should willingly take you through a few examples of their courseware. You're looking for evidence of tutorial videos and demonstrations and many interactive sections.

Often, companies will only use just online versions of their training packages; and although this is okay the majority of the time, imagine the problems if internet access is lost or you only get very a very slow connection sometimes. It is usually safer to have DVD or CD discs which don't suffer from these broadband issues.

Chat with any skilled consultant and we'd be amazed if they couldn't provide you with many awful tales of students who've been sold completely the wrong course for them. Make sure you deal with a skilled advisor who digs deep to discover the most appropriate thing for you - not for their retirement-fund! You must establish the right starting point of study for you. Where you have a strong background, or sometimes a little work-based experience (some certifications gained previously perhaps?) then it's more than likely your starting point will be quite dissimilar from a trainee who has no experience. Always consider starting with user-skills and software training first. This can often make your learning curve a less steep.

You'll come across courses which guarantee examination passes - this always means exams have to be paid for upfront, when you pay for the rest of your course. Before you jump at the chance of a guarantee, consider this:

Obviously it isn't free - you're still being charged for it - the price has simply been included in the whole thing. If you want to qualify first 'go', you must pay for one exam at a time, give it the priority it deserves and be ready for the task.

Why should you pay the training course provider in advance for exam fees? Go for the best offer when you're ready, don't pay mark-ups - and do it in a local testing centre - instead of miles away at the college's beck and call. Considerable numbers of current training companies secure huge amounts of money by getting paid for all the exam fees up-front then hoping you won't see them all through. Re-takes of any failed exams through training course providers who offer an 'Exam Guarantee' inevitably are heavily regulated. They will insist that you take pre-tests first to make sure they think you're going to pass.

The cost of exams was approximately 112 pounds in the last 12 months through VUE or Pro-metric centres in the UK. Therefore, why splash out often many hundreds of pounds extra to get 'an Exam Guarantee', when any student knows that the best guarantee is a commitment to studying and the use of authorised exam preparation tools.

To most home PC users, the word Windows comes to mind once they think about Microsoft. It might also signify 'Microsoft Office', which provides us with numerous common-place PC applications. The most common application is 'Word', which is an application for word-processing. When we want spreadsheets we have 'Excel', & when we require database software we've got 'Access'. If we include the 'PowerPoint' presentation software we complete the key elements commonly related to the Office group. There is though much more to Office in total, for example 'Microsoft' Outlook serves as a calendar, e-mail and messaging system.

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